AI Receptionist for Car Dealerships
Never miss a call. Never miss a lead.
Mako answers every inbound phone call and SMS — 24/7, in seconds. Sub-second voice latency, real conversation, real appointment-booking. Plugs into your existing phone line.
Dealerships miss roughly 30% of inbound calls.
Busy signal. After hours. Receptionist on lunch. Service advisor on another line. Every missed call is a customer who's now either (a) calling your competitor, or (b) gone for the day. Voicemail doesn't save them — fewer than one in five callers leave a message.
of inbound dealership calls go unanswered on a typical day.
is when a large share of internet-shopper calls happen. Voicemail is a black hole.
of callers leave a voicemail. The rest just hang up and call your competitor.
Industry-typical figures. Your store's actuals will vary; we can pull a custom missed-call audit on the demo.
Greet. Qualify. Route. Schedule. Take a message.
Every call. Every text. Every channel. Every hour of every day.
Voice
Real-time voice agent with sub-second latency. Sounds human. Handles transfers, holds, three-way calls.
SMS
Texts back within seconds when a caller hangs up or asks to switch to text. Two-way SMS, opt-in compliant.
Chat
Embeds on your website with one script tag. Same brain, same context, same conversation if they call later.
Replies to inbound email leads in the same voice and tone. Threaded follow-up. No more email leads dying in someone's inbox.
What it actually sounds like.
Plug into your existing phone line — no rip-and-replace.
Keep your numbers. Keep your VoIP. Keep your call routing. Mako sits on top of Twilio, Bandwidth, RingCentral, Nextiva, 8x8, Zoom Phone, and most major PBX systems. It picks up whatever your team can't — busy signal, after hours, on hold too long — and hands off cleanly when a human is the right answer.
Hours saved. Appointments booked. Leads recovered.
Reclaimed receptionist + BDC time that used to go to routine inbound.
Recovered from after-hours and missed-call leads alone.
Every inbound call gets a real conversation. No voicemail black hole.
Illustrative ranges based on typical mid-sized rooftop deployments. Actuals depend on call volume and store mix.
Call audio never leaves your dealership.
Every call is transcribed, redacted, and tokenized on the MakoNode appliance inside your store. Names, phone numbers, and addresses stay on your hardware. Mako Central only ever sees a sanitized event stream — never the raw call. Pull the plug on the appliance and we have nothing identifiable on your customers.
AI receptionist, answered.
Hear the AI receptionist live.
Book a 20-minute demo. We'll call you with Mako so you can hear how it sounds, then walk through plugging it into your phone line.
- Live voice demo on your real numbers
- Plug into your existing PBX or VoIP — no rip-and-replace
- Call audio and customer data never leave your dealership