AI Appointment Setting for Car Dealerships
Mako books the appointment, sends the invite, sends the reminder, and notifies your team.
You just show up to close.
Sales floor, service drive, test-drive bay, F&I — Mako checks live calendar capacity and books the slot inside the conversation. No widget. No back-and-forth. No double-bookings.
BDCs spend 40%+ of their day on appointment back-and-forth.
"Does Tuesday at 4 work?" "No, can we do Wednesday?" "What about morning?" "Let me check." Three to seven messages per booking. Multiply by your weekly lead volume and that's the equivalent of a full-time appointment scheduler — paid for in BDC hours.
Worse: half of those threads die in the middle. Customer drops off. Rep gets pulled into something else. The lead never actually gets booked. Mako closes the loop every single time.
Looks at the right calendar. Books the right slot. Sends the right invite.
Test-drive bays, service-drive capacity, salesperson availability — Mako reads them all live before proposing a single time.
Test-drive bay
Mako checks the vehicle, the bay, and the salesperson — books all three in one slot.
Service drive
Reads what's due from your DMS, checks advisor and bay capacity, books, sends loaner info.
F&I follow-up
Books the warranty, gap, or extended-service conversation after delivery, on the customer's clock.
Every appointment, properly armored.
SMS confirm + reminder
Customer gets the confirmation and reminder text — automatically, on cadence.
Calendar invite
Mako sends an .ics invite to the customer's email and adds the slot to your team's calendar.
Optional voice confirm
For high-value or no-show-prone customers, Mako can call to confirm the day before.
Show-rate improvements that move the needle.
Typical lift after switching to AI-driven reminders.
24-hour, 2-hour, and optional 'see you soon' — all automated.
Mako reads live availability before every proposal. Math doesn't lie.
Illustrative figure based on early pilot data. Your store's lift will depend on starting show-rate and current reminder cadence.
AI appointment setting, answered.
Stop scheduling. Start closing.
Book a 20-minute demo. We'll show you Mako handling a live booking flow — test drive, service appointment, or F&I follow-up.
- Live booking demo on your calendar
- Test-drive, service, and F&I flows
- Customer data never leaves your dealership