AI Lead Response for Car Dealerships
Reply to every internet lead in under 30 seconds. Even Sunday at 2 AM.
Mako reads new leads from your CRM the instant they arrive, replies in your store's voice, runs the follow-up cadence, and hands off to a salesperson when the lead is appointment-ready.
Reply in 5 minutes or stop bothering.
Lead-response research published over the last decade keeps landing on the same conclusion: leads contacted within 5 minutes are dramatically more likely to qualify and convert than leads contacted after 30 minutes. Wait an hour and conversion drops off a cliff. Wait until Monday morning and the lead has already bought from your competitor.
The catch: actually hitting a 5-minute response time, 24/7, with a human team is impossible. Even great BDCs average closer to 3 hours. Mako collapses that to under 30 seconds — every lead, every channel, every hour of every day.
Directional figures from widely cited lead-response research (Harvard Business Review, MIT, Velocify). Your store's actuals will vary.
CRM webhook → tokenized → AI replies → CRM updated.
Four steps. Sub-30-second round-trip. Customer data never leaves your store.
1. Inbound
New lead arrives in your CRM. Webhook fires the moment it's created.
2. Tokenize
MakoNode in your dealership pseudonymizes the lead. Name, phone, email stay on the appliance.
3. AI replies
Mako Central generates a personalized first message in your store's voice — in under 30 seconds.
4. Write-back
Every reply gets written back to the lead's activity log so your CRM stays source-of-truth.
No rip-and-replace.
A typical rooftop, with and without Mako.
| Metric | Without Mako | With Mako |
|---|---|---|
| Average first-reply time | 3 hours 22 minutes | 26 seconds |
| Leads contacted in first 5 minutes | 11% | 100% |
| Touches per lead before going cold | 1.4 | 9.2 |
| After-hours leads worked | 0% | 100% |
| Appointments set per 100 leads | 7 | 18 |
| BDC hours/week spent on first-touch | 32 | 0 |
Illustrative figures from a typical mid-volume mixed-franchise rooftop. Your store's actuals will vary; we'll model your specific lead mix on the demo.
Your leads stay yours.
Most AI lead-response tools route your customer data through a third-party cloud. Mako doesn't. The MakoNode appliance inside your dealership holds the raw lead — name, phone, email, conversation body. Mako Central only ever sees redacted, tokenized events. Your lead list stays your asset, not someone else's training data.
AI lead response, answered.
Stop letting leads go cold.
Book a 20-minute demo. We'll plug into a sample CRM lead and show you a live sub-30-second response in your store's voice.
- Live response demo on your CRM
- Cadence + objection-handling tour
- Customer data never leaves your dealership