Your CRM is full of dead leads. Mako revives them.
The database revival platform — AI-powered SMS, voice, and email that books appointments from contacts you already paid for.
Multi-channel, one context.
SMS, voice, and email all share the same conversation history, contact profile, and lead metadata. When a prospect texts in the morning and calls in the afternoon, Mako already knows the context.
One specialist per intent. Swapped under the hood.
Every inbound message is handled by exactly one specialist — appointment booking, follow-up, service, finance, or one of the universal specialists: info, qualify, escalate, translate. A triage agent re-routes every turn. The contact never knows they're talking to different specialists. The conversation history stays whole.
We never replace. We always add.
Mako connects via webhook to your existing CRM — DealerSocket, VinSolutions, HubSpot, Salesforce, and others. Every AI conversation gets written back to the lead's activity log. Your team takes over by replying inside their CRM — Mako auto-pauses with a 5-minute cooldown that resets every time staff messages.
See all integrationsOptional: keep PII on-premises with a MakoNode.
For businesses that need it, the MakoNode appliance runs a local AI on your premises. It detects personal data, writes it to your CRM, and sends only metadata to Mako Central — never the actual value. Available as an add-on for any plan.
A proprietary on-device language model catches contextual customer data.
Rule-based checks catch the structural stuff — phones, postal codes, financial identifiers.
Third check at the cloud layer rejects any inbound carrying customer data that somehow got through.
CASL, TCPA, OMVIC. Engineered, not bolted on.
Vertical is a config dimension, not a code fork.
Mako works across automotive, mortgage, insurance, real estate, solar, home services, and more. Each vertical gets its own specialists, compliance rules, terminology, and manager workflow — all configured, not custom-built.