LIVEUsed car dealer, Ontario
5:59 PMSpecialist: Info
Customer:
Do you take crypto?
Mako:
We don't accept crypto, but we do offer financing through 12+ lenders. Want me to send a pre-qual?
→ Awaiting customer reply
175 conversations · Page 1 of 6
LIVEPhysiotherapy clinic, Ontario
5:49 PMSpecialist: Info
Customer:
Are you open Saturday?
Mako:
Yes! Saturdays we're open 9 AM to 2 PM. Want to schedule an assessment?
→ Awaiting customer reply
IN PROGRESSMedical practice, Ontario
5:39 PMSpecialist: Service
Customer:
I'm due for my annual physical, any openings this week?
Mako:
Got openings Tuesday at 2 PM, Wednesday at 10 AM, or Friday at 3 PM. Which works?
→ Awaiting customer reply
BOOKEDFord dealership, Ontario
5:09 PMSpecialist: Appointment
Customer:
Want to test drive the Mach-E
Mako:
Great! Which day?
Customer:
Wed 5 PM
Mako:
Booked Wed 5 PM.
Outcome: Booked Wed 5 PM · 4 turns · 1m
OPTED OUTReal estate office, Ontario
4:38 PMSpecialist: Info
Customer:
stop texting me
STOP received · CASL silent suppression triggered
BOOKEDKia dealership, British Columbia
4:28 PMSpecialist: Appointment
Customer:
Want to see the EV6 in person
Mako:
We have a demo unit. Saturday work?
Customer:
Yes, morning
Mako:
Booked 10:30 AM Saturday. See you then!
Outcome: Test drive booked Saturday 10:30 AM · 4 turns · 1m
LIVEBMW dealership, Ontario
4:18 PMSpecialist: Chat → SMS handoff
Customer:
Hi I'm browsing your inventory, is the X5 still on the lot?
Mako:
Yes! Want me to text you photos and pricing? What's your number?
→ Awaiting phone capture
BOOKEDDental practice, Atlantic Canada
3:57 PMSpecialist: Appointment
Customer:
Looking to book a cleaning this weekend
Mako:
Saturday or Sunday?
Customer:
Saturday morning
Mako:
10 AM or 11 AM?
Customer:
10
Mako:
Confirmed Saturday 10 AM. See you then!
Outcome: Cleaning booked Saturday 10 AM · 6 turns · 2m
LIVEAccounting firm, Ontario
3:17 PMSpecialist: Appointment
Customer:
Hi [NAME:1], need help with corporate tax filing this year
Mako:
Hi [NAME:1]! Any preference on day and time for a consultation?
→ Awaiting customer reply
LIVEVeterinary clinic, Ontario
3:07 PMSpecialist: Service
Customer:
My dog needs his annual vaccines, any openings?
Mako:
We can fit him in. What day works for you?
→ Awaiting customer reply
LIVEOptometry clinic, Ontario
2:56 PMSpecialist: Trade-in
Customer:
What's an eye exam cost without insurance?
Mako:
Depends on the exam type — routine or comprehensive?
→ Awaiting customer reply
IN PROGRESSFinancial planning firm, Ontario
2:46 PMSpecialist: Trade-in
Customer:
Curious what options I have for RRSP contributions
Mako:
Sure — what's your current contribution room and timeline?
Customer:
About $45K room, want to max out this year
→ Preparing recommendation
BOOKEDHVAC company, Ontario
2:36 PMSpecialist: Service
Customer:
My furnace is making a weird noise, can you fit me in this week?
Mako:
Yes! Wednesday or Friday work better?
Customer:
Friday afternoon
Mako:
Booked you Friday at 2 PM. We'll call 30 min before arrival.
Customer:
Perfect thanks
Mako:
You're set. See you Friday!
Outcome: Service call booked Friday 2 PM · 6 turns · 2m
ESCALATEDInsurance agency, Ontario
2:26 PMSpecialist: F&I follow-up
Customer:
I had a lapse in coverage last year and I'm worried I won't qualify
Mako:
Many of our clients are in similar situations. Want to chat with our underwriting specialist directly?
Customer:
Yes please
Routed to underwriting specialist · Complex case flagged
LIVEPlumbing service, Ontario
1:25 PMSpecialist: Trade-in
Customer:
Hey [NAME:1] here, what would a tankless water heater install run me?
Mako:
Hi [NAME:1]! Need a few details — house size and current setup.
→ Awaiting customer reply
LIVEMortgage brokerage, Ontario
1:15 PMSpecialist: Trade-in
Customer:
Hi [NAME:1], wondering about refinancing my property
Mako:
Hi [NAME:1]! Happy to help. What's the current mortgage balance and property value?
→ Awaiting customer reply
OPTED OUTSolar company, Ontario
1:05 PMSpecialist: Trade-in
Customer:
Looking for a quote on rooftop panels
Mako:
Sure! What's the square footage and roof orientation?
Customer:
STOP
Reply STOP received · CASL silent suppression triggered
BOOKEDRoofing contractor, Alberta
12:54 PMSpecialist: Appointment
Customer:
Need a quote on roof replacement
Mako:
Happy to help. Want an inspector to come by this week?
Customer:
Thursday evening
Mako:
Booked Thursday 6 PM.
Outcome: Booked Thursday 6 PM · 4 turns · 2m
LIVEUsed car dealer, Ontario
12:44 PMSpecialist: Trade-in
Customer:
Hey, what's a 2020 [VEHICLE] worth on trade right now?
Mako:
Depends on mileage and condition. Roughly what's the odometer reading?
Customer:
About 75,000 km, excellent shape
→ Calculating valuation
IN PROGRESSInsurance agency, Manitoba
12:04 PMSpecialist: Finance
Customer:
Can you bundle home and auto for a discount?
Mako:
Absolutely — bundling typically saves 15-20%. Which providers do you have now?
→ Awaiting customer reply
IN PROGRESSTutoring centre, Ontario
11:43 AMSpecialist: Info
Customer:
Do you have math tutors available for grade 11?
Mako:
Let me check — in-person or online preference?
→ Checking availability
BOOKEDSpa & wellness centre, Quebec
11:33 AMSpecialist: Appointment
Customer:
Disponible cette semaine pour un massage?
Mako:
Oui! Mercredi 14h ou jeudi 16h?
Customer:
Jeudi 16h
Mako:
Confirmé jeudi 16h.
Outcome: Rendez-vous jeudi 16h · 4 turns · 1m
IN PROGRESSSolar company, Ontario
11:23 AMSpecialist: Trade-in
Customer:
Curious about switching from grid to solar panels
Mako:
Great idea. What's your average monthly hydro bill?
Customer:
About $250
Mako:
Got it. Want me to text you a savings estimate and consultation link?
→ Awaiting opt-in
BOOKEDMortgage brokerage, Ontario
11:13 AMSpecialist: Finance
Customer:
Hi, looking to refinance my home around $450K
Mako:
Got it! Fixed or variable rate preference?
Customer:
Fixed preferred. My credit isn't great though
Mako:
We work with alternative lenders, no problem. Want me to send a quick pre-qual link?
Customer:
Sure
Mako:
Sent! Reply when you're ready to schedule a call with our broker.
Outcome: Booked consultation Thursday 4 PM · 6 turns · 4m
BOOKEDReal estate office, Quebec
10:52 AMSpecialist: Appointment
Customer:
Bonjour [NAME:1], je cherche un condo dans le quartier Plateau
Mako:
Bonjour [NAME:1]! Nous avons quelques propriétés. Voulez-vous prendre rendez-vous pour une visite?
Customer:
Oui, demain après-midi si possible
Mako:
Parfait. 14h ou 15h?
Customer:
15h
Mako:
Confirmé pour 15h demain. À demain!
Outcome: Rendez-vous confirmé · 15h00 demain · 6 turns · 4m
LIVEMoving company, Ontario
10:22 AMSpecialist: Service
Customer:
Need a quote for a 2-bedroom move downtown
Mako:
Happy to help. Which floor are you moving from and to?
→ Awaiting customer reply
BOOKEDPersonal training studio, Ontario
10:12 AMSpecialist: Appointment
Customer:
Inquiring about the 12-week transformation program
Mako:
Great program! Want to come in for a free assessment?
Customer:
Friday at 2
Mako:
Booked Friday 2 PM.
Outcome: Booked Friday 2 PM · 4 turns · 1m
BOOKEDFord dealership, Ontario
10:02 AMSpecialist: Appointment
Customer:
I want to look at the 2024 F-150 Lightning
Mako:
Got it! When works for you to come in?
Customer:
Tomorrow afternoon
Mako:
2 PM, 3 PM, or 4 PM?
Customer:
3 PM
Mako:
Confirmed for 3 PM tomorrow. Want me to have one ready for a test drive?
Customer:
Yes thanks
Mako:
Done. See you tomorrow at 3!
Outcome: Sales appointment booked tomorrow 3 PM · Vehicle prepped · 8 turns · 3m
BOOKEDToyota dealership, Ontario
9:51 AMSpecialist: Service
Customer:
Need winter tires on my [VEHICLE]
Mako:
Got it. We have your size in stock. Tuesday 9 AM?
Customer:
Perfect
Mako:
Booked Tuesday 9 AM.
Outcome: Service appointment Tuesday 9 AM · 4 turns · 1m
IN PROGRESSLaw firm, Ontario
9:41 AMSpecialist: Finance
Customer:
What's the consultation fee for a real estate closing?
Mako:
Depends on the property type and value. Residential or commercial?
→ Awaiting customer reply
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